For Government

Strengthen interactions with the people you serve.

Promise’s solutions empower you to forge more effective and accountable relationships with the public. We harness the power of data to streamline operations, enhance transparency, and improve program delivery for aid, benefits and disaster relief

A few of our partners

End-to-end support

Proactive Outreach

We use AI to help find the people you serve and then educate to pull them in

Convenience

Our software keeps comprehensive audit trails and sophisticated fraud detection to prevent waste and abuse

Flexibility

Advanced technologies make it simpler than ever for users to verify their income and identity, and enable quick and accurate eligibility determinations

Service

Our platform makes self-service easy for most users, freeing up more resources for people who need an extra hand

Track your entire program from a single dashboard.

All our products come standard with detailed, real-time tracking so that governments can effectively track distribution of funds, find application areas that need improvement, and understand eligibility breakdowns.

The products

Seamless Integration. Powerful Outcomes.

From the first steps of program design to the last steps of providing audit-ready documentation, Promise powers world-class relief and repayment programs that increase participation and completion rates.

Implementation
8 weeks

Average time to stand up a new Promise relief or repayment program.

Outreach
9X

Increase in applications from inclusive outreach to drive ongoing engagement and customer satisfaction.

Self-Service
90%

The vast majority of program applicants use our mobile-first, self-serve portal.

Speed
4x

Centralized application and document processing, powered by AI, speeds the eligibility determination process by as much as 4x

Satisfaction
4.8

Average approval rating (out of 5) for customers using PromisePay.

How governments benefit from Promise.

Distribute Relief

Leverage Your Data
Data matching to government and utility data sources automatically qualifies people; no application needed
Dynamic Logic
Eliminate unnecessary and extraneous questions to maximize completion rate
Targeted Outreach
Encourage likely applicants to apply to dramatically boost applications
Smart Document Ingestion
Extract data automatically from uploads, avoiding manual data entry

Delight Applicants

Effortless Applicants
Our mobile-first self-service platform  makes applying a breeze
Take the "Fast Lane"
Leveraging categorical eligibility facilitates instant approval for many
Personalized Reminders
Automated reminders make sure applicants don’t forget any required docs
Support When They Need It
Our US-based support agents are there for applicants who need a little extra help

Streamline Operations

Rock Solid Audit Trail
Every application detail is retained in a comprehensive, audit-ready log
Sophisticated Analytics
Machine learning finds and prevents waste, fraud and abuse by bad actors
Ongoing QA
Quality assurance “audits” find and correct mistakes before they become a problem
Vertical Integration
Integrated systems minimize the time from application submission to relief delivery

Real Stories. Real Results.

Discover how our solutions have delivered measurable success in real-world applications. Explore our detailed case studies.

What our partners are saying...

We’re here to help.

Our team includes security professionals who cut their teeth in support of national security and defense projects. Safeguarding sensitive information and ensuring the highest level of protection for your data is always mission critical.