Request Demo

Privacy Policy

Promise Network Inc. (“we,” “us,” “our,” or “Company”) knows that you care about how your personal information is used and shared, and wetake your privacy seriously. Please read the following to learn more about how we use your personal information. By visiting, accessing or usingthe www.promise-pay.com website and domain name, and any other linked pages, features, content, or application services (including withoutlimitation any web and/or mobile application services) offered from time to time by Company in connection therewith (collectively, the“Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers Company’s treatment of personally identifiable information (“Personal Information”) that Company gathers when youaccess the Website and when you use Company’s services.This policy does not apply to the practices of companies that Company does not own or control (including any third-party products or servicesused for logging into the Website or that are integrated with the Website), or to individuals that Company does not employ or manage.We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for theServices (as that term is defined in our Terms of Use “joinpromise.com/terms-of-use”). If you are under 13, please do not attempt to registerfor the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one underage 13 may provide any personal information to us or on the Services. In the event that we learn that we have collected personal informationfrom a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.If you believe that we might have any information from or about a child under 13, please contact us at feedback@joinpromise.com.

What Personal Information Does Company Collect?

We receive and store any information you enter on our Website or provide to us in any other way. The types of Personal Information collectedin this fashion may include your name, email address, IP address, browser information, username, password, and any other informationnecessary for us to provide our services.We also receive and store information from Third Party Websites (as defined in our Terms of Use “joinpromise.com/terms-of-use”) that youmay have used in connection with the Website. You acknowledge that by using a Third Party Website in connection with your use of theWebsite and/or Services, you allow others, including us, to identify you, and access information from such Third Party Websites. You canchoose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.The Personal Information you provide is used for such purposes as answering questions, improving the content of the Website, customizing thecontent you see, and communicating with you about Company’s products and services, including specials and new features

Personal Information Collected Automatically:

We receive and store certain types of information whenever you interact with our Website or use our services. Company automatically receivesand records information on our server logs from your browser including your IP address, cookie information, browser information, operatingsystem, timestamps, the pages you request, and the actions and path you take on the Website.Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Website and how they useits various components. Company only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that wouldidentify you personally. This type of aggregate data enables us to figure out how customers use parts of the Website or services so that we canmake the Website appealing to as many customers as possible, and improve those services.As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use ourWebsite or services. We share this type of statistical data so that our partners also understand how people use the Website or services, so thatthey, too, may provide you with an optimal online experience. Again, Company never discloses aggregate information to a partner in a mannerthat would identify you personally.

Email Communications:

We may receive a confirmation when you open an email from Company if your computer or device supports this type of functionality. Companyuses this confirmation to help us make emails more interesting and helpful and to improve the Website and our services. When you receive email from Company, you can opt out of receiving further emails by following the included instructions to unsubscribe.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s (or other device’s) persistent storage medium (e.g., hard drive)through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how manypeople. We use cookies to enhance visitors’ experiences, to learn more about their use of the Website and to improve quality.Company cookies do not collect Personal Information, and we do not combine the general information collected through cookies with otherPersonal Information to tell us who you are or what your screen name or email address is. Most browsers have an option for turning off thecookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browsersoftware) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookiesactivated, however, because cookies enable you to take advantage of some of our Website’s most attractive features.

Will Company Share Any of the Personal Information it Receives?

Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. Weshare your Personal Information only as described below.

Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and/or governmentalentities, and work closely with them. In certain situations, these businesses and/or governmental entities may offer to provide you services, orotherwise interact with you through the Website. You can easily recognize when an affiliated business and/or governmental entity is associatedwith your transaction and/or interaction, and we will share your Personal Information that is related to such transactions and/or interactionswith that affiliated business and/or governmental entity.One such service may include the ability for you to choose to automatically transmit third party account information to your Website profile orto automatically transmit information in your Website profile to your account with a Third Party Website. We have no control over the policiesand practices of Third Party Websites as to privacy or anything else, so if you choose to allow these automatic transmissions, please review allThird Party Websites’ policies.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provideproducts or services to you. Unless we tell you differently, Company’s agents do not have any right to use Personal Information we share withthem beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

User profiles: User profile information including users’ name, email address, and other information you enter (“User Submissions”) may bedisplayed to other users to facilitate user interaction within the Website, and/or as required for us to provide Services to you. Email addressesare used to add new User Submissions to user profiles and to communicate through User Submissions. Users’ email addresses will not bedirectly revealed to other users by Company, except, when the user is “connected” to another user via a shared group membership, or aninvitation, or if the user has chosen to include their email address in their User Profile.

Communication in response to User Submissions: As part of the Website and services, you will receive from Company email and othercommunication relating to your User Submissions. You acknowledge and agree that by posting such User Submissions, Company may send youemail and other communication that it determines in its sole discretion relate to your User Submissions.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one ofthe business assets that are transferred. Moreover, if Company, or substantially all of its assets were acquired, or in the unlikely event thatCompany goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a thirdparty. You acknowledge that such transfers may occur, and that any acquirer of Company or its assets may continue to use your PersonalInformation as set forth in this policy.

Protection of Company and Others: We may release Personal Information when we believe in good faith that release is necessary to complywith the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, ouremployees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and creditrisk reduction. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with thirdparties, and will be able to prevent the sharing of this information.

Is Personal Information About Me Secure?

Your Company account Personal Information is protected by a password for your privacy and security. You need to ensure that there is nounauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access toyour computer (or other device) and browser by signing off after you have finished accessing your account.Company endeavors to protect user information to ensure that user account information is kept private, however, Company cannot guaranteethe security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise thesecurity of user information at any time.The Website contains links to other sites. Company is not responsible for the privacy policies and/or practices on other sites. When linking toanother site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Website.

What personal information can I access?

Company allows you to access the following information about you for the purpose of viewing, and in certain situations, updating or deletingthat information. This list will change as the Website changes and is limited by what information you enter:

  • Real name
  • Account and user profile information
  • User e-mail address
  • Username and password
  • User preferences

If you have any questions about viewing or updating information we have on file about you, please contact us at “feedback@joinpromise.com”.Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories ofPersonal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for suchaffiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to“feedback@joinpromise.com”.

What Choices Do I Have?

  • As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of or register forcertain features of the Website and services.
  • You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” sectionabove. When you update information, however, we often maintain a copy of the unrevised information in our records. We may use anyaggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identifyyou personally.
  • You may request deletion of your Company account by sending an e-mail to “feedback@joinpromise.com”. Please note that someinformation may remain in our records after deletion of your account.
  • If you do not wish to receive email or other mail from us, please indicate this by notifying us at “feedback@joinpromise.com”. Please notethat if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website,and you are responsible for reviewing such legal notices for changes.

Changes to this Privacy Policy

Company may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at thetime such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement onour Website or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Website after such changeshave been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at “feedback@joinpromise.com”.We will make every effort to resolve your concerns.

Effective Date: November 2, 2018