Focused on outcomes.
Driven by data.
Powered by innovation.

At Promise, we believe government shapes society through essential services. Our mission is to empower agencies with tools that streamline operations, improve efficiency, and drive progress. By automating processes and integrating data-driven solutions, we eliminate delays, reduce costs, and ensure programs deliver results. From payment plans to relief distribution, we bridge the gap between outdated systems and modern technology. Through partnership, we enhance outcomes, build trust, and enable smarter decisions. Public sector innovation is crucial, and we're committed to making government more dynamic, efficient, and transformative.

Built on Expertise, Focused on Impact.

At Promise, our success comes from a team dedicated to delivering innovative solutions. We modernize operations for organizations, making processes simpler, more efficient, and impactful.

Join the Team

Our values

Empower Practical Solutions

We build tools that respect the mission of utilities and government agencies, providing practical solutions for relief and repayment while ensuring a seamless experience for their customers.

Design with Purpose

Our products are intuitive and easy to use. We prioritize usability, privacy and security, focusing on simplifying daily tasks and delivering real-world impact.

Driven by Data

We rely on evidence-based practices to guide our work, using data to measure success, refine our approach, and drive meaningful results.

Push Boundaries

We go beyond conventional solutions, using advanced technology to solve tough challenges and create new opportunities for success—delivering meaningful results for clients and their customers.

Our Team

The Promise team combines expertise from leading companies like Google, Stripe, and Palantir with deep experience in local, state, and federal government, as well as the utility sector. This unique mix of technological and industry knowledge fuels our mission to create innovative, practical solutions that deliver results.

Phaedra Ellis-Lamkins
Co-Founder, CEO
Diana Frappier
Co-Founder, CLO
Jason Richardson
COO
Evan Marshak
CTO
Juliet Ellis
Head of Utilities
Olivia Man
CFO
John Blessing
CISO

We've raised over $50 million in funding, with backing from respected investors including: